Credit Guide

This Credit Guide provides important information about the credit assistance services offered by CBR Home Loan.

Who we are

CBR Home Loan provides mortgage broking services as part of Canberra Financial Group. We assist clients to apply for credit products from lenders on our panel.

How we are paid

In most cases we receive commission from the lender if your loan settles. Any fees payable by you will be disclosed before you proceed. We will not charge hidden fees.

Your obligations

You must provide accurate and complete information. Lending decisions are made by lenders based on their criteria and responsible lending obligations.

Dispute resolution

If you have a complaint, please refer to our Complaints page for the internal and external dispute resolution process.